Mobile Kangaroo - Apple Authorized iPhone & Mac Repair

Feb 2024

Kangaroo Mobile exceeded my expectations when I needed assistance with my Apple Care plan for my AirPods. Their team was incredibly professional and responsive, addressing my issue promptly and efficiently. Not only did they get my AirPods back to me sooner than expected, but the gentleman at the front desk even took the extra step to clean them. I highly recommend Kangaroo Mobile for anyone in need of electronic repairs or assistance. Their exceptional service and attention to detail make them a top choice for all your electronic needs.

Feb 2024

My barely one year old iPad tanked and the closest service business was mobile kangaroo in Camarillo. Just after I walked in a young man greeted me and confidently took my iPad and after one quick diagnostic test he said he knew what was wrong. The only downside was that he had to send it in to apple. He promised that they should have it back in a week. Sure enough I got a call in 6 days . Keeping in mind that my tablet is still under warranty they didn’t stand to make any money from me. That didn’t faze them at all they offered me excellent customer service!!

Feb 2024

I have a Samsung Galaxy S23 Ultra that I use to run my business. I cracked my screen and walked in 15 minutes before closing. They didn't have the part I needed. Johnny went into action. He got on the phone and started calling other stores and even other company stores to get me help. The customer service was above and beyond!! He could have just said, "Sorry, can't help you". There was also another employee there (didn't get his name), and he was also very helpful offering advice on what to do next. In addition to the service, they were also genuinely compassionate of my situation knowing my phone is my business and the stress that I was feeling. While I didn't have...read full review