Bluemercury in Burlingame is praised for its exceptional customer service and knowledgeable staff, particularly Ana, who has made a significant positive impact on many customers. One visitor shared a heartfelt experience during a mother-daughter walking date, where Ana took the time to assist both the visitor and her mother, who has health challenges. Ana's thoughtful approach included helping with makeup and providing samples tailored to their skincare needs, making the mother feel beautiful and appreciated.
Another loyal customer highlighted Ana's professionalism and dedication, stating that her expertise in skincare is unmatched. This customer even followed Ana from another location to continue receiving her excellent service. The entire team at Bluemercury, including Laura and Maria, is recognized for their commitment to customers, offering personalized advice and building strong relationships.
Visitors have noted the warm and welcoming atmosphere of the store, with Ana’s friendly demeanor making customers feel valued. Even those just passing through have expressed excitement about returning, highlighting the store’s friendly service and extensive product knowledge. Bluemercury in Burlingame stands out as a go-to destination for anyone seeking high-quality skincare products and exceptional service.
All the Brands for Hair, Skin and Beauty. Knowledgeable, helpful staff. LGBT Friendly, Accessible spacious store, Pet Friendly
Some small appliances for hair care and skin
Parking on Burlingame Avenue can be a challenge, but you can enter from the rear public parking lot. All metered so you have to pay. accessible to all abilities. Hair salon, and back led by Angela who is top-notch.
Blue Mercury is a standout in the retail beauty world, and it’s largely thanks to exceptional team members like Marie and Anna. Their commitment to service and extensive knowledge of the products they offer are unmatched. What truly sets them apart is their ability to understand my needs without pushing unnecessary items. When they recommend a product, I never question it because I know they’re offering thoughtful, personalized advice based on what’s best for me—not just what’s on the shelves.
Marie and Anna embody true professionalism in a way that so many businesses have forgotten. Their presentation, demeanor, and dedication to their roles reflect an understanding… read full review
I was visiting the area on a work trip with a couple of my coworkers and decided to stop into Blue Mercury. Ana welcomed us with open arms literally. She educated us in skincare (both face and body). Because I was traveling without checking luggage, I wasn’t able to purchase as much as I wanted to but Ana could’ve sold me the whole store ! I look forward to visiting the store again. This store is lucky to have Ana!
1319 Burlingame Avenue, Burlingame, CA 94010
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