Van Le Sim, OD Independent Optometrist

Van Le Sim, OD Independent Optometrist is an optometry business that provides excellent service and thorough eye exams, as noted by many customers. The doctor is well-regarded for being patient, understanding, and skilled at explaining eye-related issues. Both children and adults have shared positive experiences with the doctor for treatments like eye infections and regular eye exams. The business also manages lens orders for various brands, including Ray-Ban Metas. Customers have mentioned that the process of ordering and installing lenses is efficient, with updates provided when lenses are ready. The staff is described as knowledgeable, helpful, and professional, addressing situations where lenses may have minor issues. Customers appreciate the care offered at the Macy's location in Burbank, where the staff goes above and beyond for customer satisfaction. Many have praised the variety of glasses, designers, and styles available, which stands out compared to other locations. It is suggested to visit this location and say hi to the "captain" for a great experience. Overall, Van Le Sim, OD Independent Optometrist is a reliable and trustworthy optometry business that delivers excellent service and care for its customers. One customer did mention a minor issue with their lenses, which they thought could have occurred during installation. However, the staff member they spoke to did not acknowledge this possibility. Despite this, the customer still expressed satisfaction with the service provided by the business.