The Mortgage Group offers knowledgeable and client-focused service, providing expert guidance throughout the mortgage process. Their representative, Christine, takes the time to answer questions and explain each step clearly, making the experience transparent and easy to understand. She is responsive and attentive, offering reassurance and support to clients even after the mortgage is secured. Customers appreciate her quick closing times and her ability to help save escrow situations when needed. Christine also cares about the community and frequently volunteers, demonstrating her dedication beyond just the mortgage process. She not only cares about what is best for her clients but also takes the time to teach them about their options, often attending loan signings to ensure clarity. The Mortgage Group’s commitment to client satisfaction and Christine’s exceptional care have earned them a reputation for delivering smooth and successful home buying experiences.
Christine Hatch just helped my wife and I buy our first home, and choosing her as our mortgage broker genuinely might be the best decision we've made all year.
The home buying process is like budgeting mixed with rocket science, and from day one Christine outlined and explained several different mortgage options in a way that made us feel confident about finding something in our price range. When it came time to sign the mountains of paperwork for our home, she gave us all the time we needed to read through everything, and she answered our many questions clearly and thoroughly. Not only that, she continues to be an advocate for us after we've already closed on our home,… read full review
The process of buying a home is terrifying and stressful. I don't know what I would have done without Christine. She was incredibly responsive and sensitive to our needs and preferences. She always explained what we didn't understand until we were comfortable with the information. She worked really hard to help us get our condo HOA approved for the VA as well, which she did not at all have to do.
Christine was an absolute pleasure to work with! Best Coast Estate Law referred The Mortgage Group, and it was such a stress free process to get our first mortgage squared away. We weren't in a time crunch, but from start to finish Christine made requirements/next steps so clear and she was so efficient in getting things submitted/approved.
A few years later we ended up going the route of second mortgage vs a business loan, and Christine was the only person I even considered reaching out to :) We were setup with a mobile notary and within a month we were done!
Great with timeliness and communication - I highly recommend working with them!
Monday 8AM - 8PM
Tuesday 8AM - 8PM
Wednesday 8AM - 8PM
Thursday 8AM - 8PM
Friday 8AM - 8PM
Saturday 8AM - 4PM
Sunday 8AM - 4PM
4405 Riverside Drive Ste 101, Burbank, CA 91505
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