Providence Medical Group / Providence Medical Institute

Oct 2023

My review is for Dr. Cashie. I saw Dr. Cashie not too long ago for general check up and pap smear. Before I begin, I want to acknowledge that she was very soothing during the exam part of my visit. She did make me feel comfortable in a vulnerable situation. I think it's safe to say that we just didn't understand each other. I would try to explain my symptoms, she would try to relay them back to me, but what she said was not correct. We went back and forth for a few minutes before she almost lost her temper and said we needed to start at the beginning. I eventually gave up and just agreed with what she was saying. I told her that I was having very serious pain during my cycle and asked if it could be a symptom of something and she said no, some people just have pain. When I asked what to do, she suggested over the counter pain medicine. I let her know that I already take several pills a day and they don't always work. Her response was "you can take more, it won't hurt you. You can also try some stretching". I'm not sure if taking 10 Advil a day for 4 days in a row, every month is healthy, but I have no other option. She did not even check to see if there was a bigger issue, didn't order blood tests, didn't ask follow up questions. I left feeling very defeated and misunderstood. I hadn't anticipated being made to feel inadequate or too sensitive by a female doctor for female issues. I recently saw my PCP and told him this story. He was concerned and said it sounds like PCOS and I need to go see another doctor soon to make sure everything is okay.

May 2023

This review is for Dr.Borden and front staff- I'm a first time mom and had made an appointment to see Dr. Borden (solely based on her last name because as a crime junkie who doesn't love that last name?!?- if you don't know Lizzie Borden then look into it) unfortunately her staff couldn't get me in until almost the near end of my first trimester, worried that I wouldn't get to see a OB sooner I booked it and waited! thank you Covid for sending people in droves to make appointments with their drs.... Thankfully I did wait because Dr. Borden is the best! I will say this place is BUSY, they have tons of patients and the front staff is just as busy (even though there are numerous employees) as the single person Drs. Every time I've been in they are juggling multiple things but never not greet me with warm welcome and try to get me in the back as fast as possible, be considerate that you aren't the only patient walking in that day and very well could have just dealt with a rude patient, a patient dealing with heartbreaking news, or having to change a very strict schedule of hundreds all because of one person.... In the beginning I did see the NP or covering Dr more often then the Dr- why? Because I was pregnant during the holidays and people have families and lives, also this women is an OB she is delivering little nuggets who don't give you a heads up when they decide to pop on out.... So no fault of Dr. Borden or the staff - but did they sure come through towards my end of second semester and all of my third! Made all my appointments ahead of time, got me in to still see the dr even if she had just delivered a baby that morning, always answered my weird questions, reassured me and managed my wants/needs/expectations. I'm a big planner and definitely get anxious when things don't go to plan or change up last minute, with a possible C-section delivery because of low placenta Dr. B really managed my birth plan by telling me "if it will make me anxious, let's not have one" she knew induction wasn't something I wanted, and like most women my biggest fear... ripping .... My baby is now almost a month old and I'm so happy with the staff at the hospital, Dr. Borden and how awesome she is getting my baby into this world/getting me the heck out the hospital asap, the care and questions she was able to provide and answer during pregnancy and after- Of course the awesome staff at the front of Women's health for always getting me in and taking care of a lot of women on a daily basis and being the filter between us and the drs! I said I was one and done but dr was right the baby is cute and glad I didn't tie the tubes... I'm sure I'll see them all again in the future especially if I get her to deliver the next! Thank you so much again!

Dec 2022

Dr. Cashie is WONDERFUL!! She has so much patience!! She's a great listener, kind and awesome at explaining everything. I absolutely trust her. She's the quintessential doctor for women. I don't know that she will ever fully understand how grateful I am for her. She made everything ok. She's a safe place, she's superior in her work and she slows down and listens. While it's obvious that she's brilliant, she gives awesome relatable examples and made sure I understood everything that was happening. After years of fear, I FINALLY found someone I can trust. Thank you Dr. Cashie. Michelle is great! I spoke to her initially and she is quick to respond and she gave me the first gentle nudge. She's really knowledgeable and I just liked her a lot. Lilli ALWAYS kept me updated, followed up and she may be a mind reader. She has the sweetest voice and took care of me. Everyone needs a Lilli in your life to organize and keep things on track with reminders. While I'm not the only patient, she has a way that made me feel like it. Lilli, I appreciate you!Thank you!Mona