Receptionists especially the one this morning is incredibly rude and unfriendly. They won’t give you a wait time, they won’t even give you water “we don’t have that” lol. The registration time online means absolutely nothing. I waited 1 hour inside the room for a provider when there was absolutely no one in the waiting room after I registered and also waited in an empty waiting room. It is the least urgent , urgent care I have ever been in. Do not come here if you are looking for kind compassionate health care. Th NP is nice the receptionists hate their life and job.
June 2025
The Service: Front desk staff was friendly. NP Demi was the rockstar! Great energy & knowledgeable, she explained everything in details. I was totally in good hand!
The Clinic: Modern lobby/waiting area. Many seating area. When I arrived for urgent care, there was no other patient so I was seen very quickly. For first time visit, they would ask you to scan a QR code and filled out your information from your phone.
The Parking: Street parking
April 2025
You would think, if the Doctors are at lunch, the person at the front desk would lead with that, instead of letting you sit in the waiting room for 30 mins and then ask for a co-pay, all before informing you the Doctors are on lunch. I had half my nail hanging off and the girl at the front desk scoffed at me and said “they will only be able to wrap it”. Isn’t that the reason I would go to the urgent care, to have my finger cleaned and wrapped by a medical professional? I left and went to cvs and cleaned and wrapped myself. Thanks for nothing
Receptionists especially the one this morning is incredibly rude and unfriendly. They won’t give you a wait time, they won’t even give you water “we don’t have that” lol. The registration time online means absolutely nothing. I waited 1 hour inside the room for a provider when there was absolutely no one in the waiting room after I registered and also waited in an empty waiting room. It is the least urgent , urgent care I have ever been in. Do not come here if you are looking for kind compassionate health care. Th NP is nice the receptionists hate their life and job.
The Service: Front desk staff was friendly. NP Demi was the rockstar! Great energy & knowledgeable, she explained everything in details. I was totally in good hand!
The Clinic: Modern lobby/waiting area. Many seating area. When I arrived for urgent care, there was no other patient so I was seen very quickly. For first time visit, they would ask you to scan a QR code and filled out your information from your phone.
The Parking: Street parking
You would think, if the Doctors are at lunch, the person at the front desk would lead with that, instead of letting you sit in the waiting room for 30 mins and then ask for a co-pay, all before informing you the Doctors are on lunch. I had half my nail hanging off and the girl at the front desk scoffed at me and said “they will only be able to wrap it”. Isn’t that the reason I would go to the urgent care, to have my finger cleaned and wrapped by a medical professional? I left and went to cvs and cleaned and wrapped myself. Thanks for nothing