Mend Urgent Care is a walk-in clinic in Burbank that serves the San Fernando Valley community. The clinic offers a range of services, including primary care, urgent care, x-ray imaging, ultrasound imaging, and IV vitamin treatments. The staff aims to provide compassionate and professional care to patients, their families, and employees.
Patients have praised the clinic's efficiency, noting that visits are quick and thorough. The staff has been commended for being helpful and efficient, especially in handling insurance inquiries. Some patients have highlighted the expertise of specific doctors, who they found to be caring and attentive to their concerns.
Recent reviews have praised the friendly and welcoming staff, the prompt and efficient service, and the overall positive experience at the clinic. Patients have appreciated the knowledgeable and caring approach of the providers, as well as the clinic's ability to address their medical needs in a timely and professional manner.
I had a GREAT experience here. I showed up about 30 minutes after they opened as a walk in. I was seen in less than half an hour. Both staff and doctor were so kind and lovely. I ended up needing to get a few ultrasounds done. A 3rd party comes in to do them but they were able to get those scheduled and done same day! Would definitely go back again.
Receptionists especially the one this morning is incredibly rude and unfriendly. They won’t give you a wait time, they won’t even give you water “we don’t have that” lol. The registration time online means absolutely nothing. I waited 1 hour inside the room for a provider when there was absolutely no one in the waiting room after I registered and also waited in an empty waiting room. It is the least urgent , urgent care I have ever been in. Do not come here if you are looking for kind compassionate health care. Th NP is nice the receptionists hate their life and job.
The Service: Front desk staff was friendly. NP Demi was the rockstar! Great energy & knowledgeable, she explained everything in details. I was totally in good hand!
The Clinic: Modern lobby/waiting area. Many seating area. When I arrived for urgent care, there was no other patient so I was seen very quickly. For first time visit, they would ask you to scan a QR code and filled out your information from your phone.
The Parking: Street parking
1701 West Verdugo Avenue, Burbank, CA 91506
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