Reviews for Gentle care health spa & massage
Write a reviewFrom Gentle care health spa & massage
Hours
Monday: 10AM - 10PM
Tuesday: 10AM - 10PM
Wednesday: 10AM - 10PM
Thursday: 10AM - 10PM
Friday: 10AM - 11PM
Saturday: 10AM - 10PM
Sunday: 10AM - 10PM
Tips
services: medical services price range: average walk-ins welcome wheelchair accessible accepts credit cards private lot parking gender-neutral restrooms bike parking
Ratings
Google: 2.5/5Map & Location
3701 W Burbank Blvd, Burbank
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Someone out there will find this useful or hilarious... perhaps both. My first review of any business is always given with the benefit of the doubt. In this case, probably extreme benefit of the doubt. Here is my story... The front door seemed difficult to open, as though it was barricaded. Obviously, it was difficult to move so that the bells on the door would chime, which they did, and it didn't take long for what seemed like a nice person dressed for the night club to emerge from a back room. However, my arrival time was 3:00pm, broad daylight. She didn't speak english at all. "Not a problem." I said to myself and pulled a muscle anatomy image from my back pocket to illustrate what I needed, just on my upper back. She seemed irritated and motioned with a very enthusiastic shake of the head and wave of the palm to say "No", almost as if to say, "We don't perform surgery here, dude!" I tried to explain that all I needed was just a hand massage in the trapezius and surrounding area. Eventually, she calmed down and complied. I paid $40.00, and she led me into a back room. Eventually, I had ONLY my shirt off. She seemed confused yet compliant. I laid down, and she began. I tried to offer words of encouragement because she seemed either hesitant or inexperienced. She understood when I said, "Nice." She replied "Thank you", to which I replied, "Thank YOU". After my paid half hour was up, I must admit I got up feeling better. I was in pain when I walked in, and at least, for as awkward as her technique was, she did move my circulation around and made a difference. Perhaps I was just an easy patient on this day. Anyway, she finished, and I got up to put my shirt back on, during which time she clearly demonstrated, nursing her hands and wrists, that she was now in pain. "Are you ok?", I asked. "Yes", she replied. "What days do you work?", I followed up. "No here again", she said (yes, those were her exact words). I was too fixated on her nursing her hands and wrists to try to understand which way she could have meant that. "Would you like me to massage you?", I asked, clearly motioning at her hands and wrists. "No", she replied immediately. Funny how she didn't need any help whatsoever understanding. I expected to tip, but I wasn't expecting such a forward request when she eventually said, "Tip me money". I reached for my wallet, and tried to ask, "How much would you like?" During her moment of extreme hesitancy and what seemed like awkward irritation, still demonstravtively nursing her strained wrists and hands, she replied, "Feefatee." I assumed that meant "Fifty". Now let me say in this next moment, I was completely out of my daily pattern carrying cash in the first place. Everything I do is on Samsung Pay. If not on Near Field Connection (NFC), I put my transactions on a card. This place is different, so my wallet was emptied into her hand... $43.00. With what seemd to be sheer irritation, she led me toward the side door. On the way out, as we passed her coworker in a hallway door who was helping another client, she uttered something that sounded insulting in an Asian dialect. You know the tone... like when the nail lady screws up one of your nails and you hold her accountable to fix it. ...and just like that, I was out of there. Should I double back and hand her the rest of her tip? ...I mean, after all, I did get what I walked in to get, just not the way I expected.
The best Massage place in Burbank City for sure. I don't even live in the Valley anymore and I drive all the way here for my little piece of Heaven: Lovely owner, private rooms, very clean, moderately quiet, friendly staffs and reasonable prices. I am so impressed with this place and their excellent service! Dim candle lights encourage relaxation with soft music play through the entire space, you feel amazing afterwards. I will definitely be a future customer!
One of the best massage spa near Burbank airport! Friendly staffs, fair prices; The massage was a relaxing experience for me, The session is designed to make people forget all cares and worries and enter a pure state of relaxation, help stimulate circulation and boost metabolism(just what I need after a long flights)Their massures not only excites you but also ensures you are comfortable throughout the session, recover your energy and put your mind at ease. I actually feel the stress leaving my body right after the massage just done. I really am satisfied. It was very good. The service is thumbs up! Overall, I loved my experience with this place.