I am extremely happy with the care and professionalism provided by this home care agency. The caregivers are kind, attentive, experienced, and truly dedicated to the seniors’ needs. Many have strong medical or healthcare backgrounds, which gives me great confidence in the quality of care provided to my 92 years old mom. The cooking and daily assistance have also been excellent and very appreciated by my mom.
A special thank you to their associate, Kathy Cheah, who has been wonderful to work with. She is always responsive, organized, thoughtful, and on top of everything. Kathy takes great care in matching the right caregiver to my mom's needs, and her compassion and… read full review
About A Better Solution In Home Care
A Better Solution In Home Care, a business established in 2000, offers comprehensive home care services, placement assistance, and wraparound care management. They have a full-service staff available 24/7 to help individuals and families with various needs.
A client from out of town praised the caregivers for their assistance during a family trip, helping with sightseeing and providing restful care at the house. The business was commended for their flexibility in accommodating the client's needs, even when there was a change in the client's accommodation.
The Director of Operations, Akira, was highlighted for her exceptional service, promptly attending to the client's needs and providing a caregiver within a few hours of the initial meeting. She was praised for her availability and communication, being described as "amazing" and "available 24/7."
In summary, A Better Solution In Home Care is a reliable and flexible business with experienced, professional, and caring staff. Their services, especially the dedication of their Director of Operations, have been highly commended by clients.
Reviews
This is the first time we are getting help from a caregiver, and it is for my grandmother. I have been her primary caregiver with help from my mom and sister for just over a year. And it was very important to me that whoever comes to help is as gentle, careful, and attentive as me. We got paired with Maria, and so far, she has been exactly that! Dealing with company to schedule and get information has also been quick and easy. They always answer the phone, give responses quickly, and are quick and flexible to change schedules as needed. So far, it has been a great experience and the help is so appreciated.
Thank you, Better Solution, for sending Ruth G. to us. She’s very helpful, watchful, caring, & attentive to Mom’s needs.
We are HAPPY to have her in our home. 🩵🌺
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Hours
Location
5535 Balboa Boulevard Ste 111, Burbank, CA 91316
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