PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services.
Customers have reported positive experiences at PetSmart, praising the knowledgeable and helpful staff. Reviewers have highlighted the great customer service provided by employees such as Alex, Adrian, and Jorge, who have assisted with pet care needs, including nail trimming and fish tank setup. The staff have been described as professional, kind, and compassionate, making the shopping experience enjoyable and less overwhelming, especially for new pet owners.
I was waiting in line for five minutes when FINALLY a second cashier showed up, she only got the ladies attention behind me in line so took care of her first. Even though we stand in line for a freaking reason? I didn’t ever hear her say anything. Stupid customer service. Get better associates.
Angie took care of our pup’s first grooming experience! Our baby is a 97lb German Shepard and he’s an anxious pup and especially vocal when near other dogs. We were super surprised to hear that angie trimmed his nails since his vet had so much difficulty last time they said he has to sedated to trim his nails. We’re super satisfied with the service. Highly recommend!
Be careful if you buy natures recipe I think the last pack of the Lamb brown rice went bad. It smells spoiled which is unusual for that flavor. Told the lady hopefully they throw it out
8331 La Palma Avenue, Buena Park, CA 90620
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