Came out and measured roof to provide estimate. It’s been a month and a half and still no written estimate and no return phone calls. Poor customer service. Will go elsewhere. Don’t waste your time.
December 2023
Very disappointed. I've contacted Black Gold Roofing more than 5 times via phone and email since September. Once someone finally called me back asking more about what was needed, I then got completely ghosted and had zero response. I am pretty sure my roof is still under warranty yet no one has even attempted to schedule a quote or look at my roof. Would not recommend this company .
November 2023
I don't really write many reviews, positive or negative. However, this one was warranted - unfortunately to serve as a warning. I received a quote and used Black Gold Roofing to put a new roof and gutters on a new project I was working on. I paid for the materials and they put down underlayment. I was then told that we needed to have someone put the facia on the chimney and seal it before they completed their work. Covid hit and unfortunately, we ran into difficulties finding a contractor that could complete and seal the chimney. After a long delay, we finally found someone to complete and seal the chimney. I contacted Black Gold Roofing to finish the roof. The owner,... read full review
Came out and measured roof to provide estimate. It’s been a month and a half and still no written estimate and no return phone calls. Poor customer service. Will go elsewhere. Don’t waste your time.
Very disappointed. I've contacted Black Gold Roofing more than 5 times via phone and email since September. Once someone finally called me back asking more about what was needed, I then got completely ghosted and had zero response. I am pretty sure my roof is still under warranty yet no one has even attempted to schedule a quote or look at my roof. Would not recommend this company .
I don't really write many reviews, positive or negative. However, this one was warranted - unfortunately to serve as a warning. I received a quote and used Black Gold Roofing to put a new roof and gutters on a new project I was working on. I paid for the materials and they put down underlayment. I was then told that we needed to have someone put the facia on the chimney and seal it before they completed their work. Covid hit and unfortunately, we ran into difficulties finding a contractor that could complete and seal the chimney. After a long delay, we finally found someone to complete and seal the chimney. I contacted Black Gold Roofing to finish the roof. The owner,... read full review