About Bust-A-Bug Pest Management, Inc.
Bust-A-Bug Pest Management is highly recommended for its effective pest control services. Clients appreciate the clear communication and responsiveness of the technician, Gene, who provides timely appointment updates via phone and text. He is thorough in his treatments, addressing issues such as silverfish, spiders, ants, and even difficult infestations like rats. Gene is accommodating, offering flexible scheduling to meet clients' needs. Customers have noted his helpful tips for dealing with pests safely, especially in homes with children. Overall, Bust-A-Bug is praised for excellent customer service, professionalism, and effective solutions, making it a trusted choice for pest management.
*Original review was my end result, but I'm updating it. The actual service was good prior to the communication failures. The owner is actually nice, and usually accommodating, which is sy ut surprised me that it ended this way. Hopefully, they've fine-tuned these inconsistencies since I was a customer.*
Poor scheduling communication and when issues are brought to their attention, you are told what you want to hear with no follow through. Servicers showed up without notice or confirmation of appointments. Notice not sufficient for people who prefer to be home during service or need time to prepare the area, i.e., Move dog/children items. If scheduling becomes...read full review
*Original review was my end result, but I'm updating it. The actual service was good prior to the communication failures. The owner is actually nice, and usually accommodating, which is sy ut surprised me that it ended this way. Hopefully, they've fine-tuned these inconsistencies since I was a customer.*
Poor scheduling communication and when issues are brought to their attention, you are told what you want to hear with no follow through. Servicers showed up without notice or confirmation of appointments. Notice not sufficient for people who prefer to be home during service or need time to prepare the area, i.e., Move dog/children items. If scheduling becomes...read full review
Great service!