Cyber pools and spas

Jul 2024

Contractor does not stand behind warranty and is also no longer licensed. CSLB gave them 7 days to respond to warranty claim about unlicensed work. They did not. So now we pursue this in small claims. Be careful who you hire to build your pool.

Nov 2022

Doesn't Honor Warranty!It's very sad that I need to write this review. Julio and his crew built our pool. In less than a year in we have issues. The pool was under warranty and they didn't come fix the pool. It has rust and grout is falling out. I talked, texted and met with Julio to get it fixed for 4 months. He said he would get it fixed. Then nothing.Said he had been sick also said he was having a hard time finding someone to fix it. I understand all of that but 4 MONTHS?!I have text messages to back up my timeline. At the end of those 4 months I gave him 2 weeks to get it fixed or told him I would write this review and contact the BBB. It's still not fixed.

Nov 2021

Efficient and patient. These are words that remind us of our experience with Julio at Kancun pools. Julio and his crew delivered what they promised on a timely manner. We love our newly remodeled pool with the sparkling pebble tech and a very comfortable baja shelf. The team was working round the clock and they were very patient with many changes that we made along the way. Julio’s quote was the best among 4 other’s who were highly recommended to us. Best price for the best service. Thank you Julio and Kancun pools. We will enjoy our beautiful pool for many years to come.Services: General construction