iPhone Repair Care+ is a reliable and trustworthy repair service. The owner, Brian, is described as personable, professional, and competent, providing helpful guidance to customers even when they are not ready for a repair. Despite initial issues, the business aims to solve problems and ensure customer satisfaction.
I called and nicely inquired about the price for battery replacement on an Apple Watch Gen 6, an iPhone 16 Pro, and iPad Pro. They don’t change batteries on watches, but I may be coming in for my phone. Over the phone, I spike with both a clerk and the owner. The owner sounded like he values customer service – I look forward to coming in sometime soon.
Iphone 14 pro had a dark screen but wasn't dead. He was very sure that the issue was just the screen, and that he had the part, and it would be done shortly. I stuck around and watched him work - pry it open, a little heat, some screw removal, and then he showed me that the screen was already a replacement screen which the previous repairperson had installed and failed to remove the plastic coating, in all likelihood causing its current failure. Put the new screen on and that was it. 10-15 minutes or so total and that was with me distracting him. I appreciate his dedication, skill and humor as well.
Gave a student discount, was done super quick, gave me additional stuff free of charge, and even charged my phone. He is super respectful, kind, and efficient. Thank you! 🙏🙏🙏 I will come again if my phone is ever broken.
1328 Tenth Street, Berkeley, CA 94710
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