About Instant Urgent Care
Reviews for Instant Urgent Care
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Instant Urgent Care is a highly recommended healthcare facility that provides a clean and comfortable waiting area, along with friendly and helpful staff. Patients appreciate the prompt and attentive service, with the medical staff being thorough in their care without making them feel rushed. The facility is known for its accommodating nature, even when patients face scheduling challenges. While the overall experience is positive, with the staff being kind and professional, there have been some concerns regarding the reliability of the COVID-19 testing services. Patients are advised to consider alternative testing options if they have any doubts about the accuracy of the results.
Nice place! Highly recommend :) Clean and comfy waiting area, friendly and helpful staff. I’m from out of state and got lost finding my way there, had to call and let them know I would be late for my appointment. They were very accommodating to the mixup and I didn’t have to wait long at all once I did arrive. Both the nurse and PA were quick yet attentive, I didn’t feel rushed along like at most Urgent care facilities. The PA was thorough and although I did not have a bacterial infection (as I thought was the chance), she kindly prescribed something for my pain and let me know to call if I needed anything else. Thanks so much for the good care!
My visit here was smooth and easy, the staff were prompt to help, and they were kind and professional, it felt so good being treated so nicely after I had recently been in a car accident and feel vulnerable, I loved it.
I got a rapid PCR Covid test from them recently, and they barely swabbed my nose and put the swab back into the plastic wrapping. I thought it was weird-- I didn't see it going into a tube or anything-- and my sample went all over the wrapper. The staff member also told me he had to double check the tests weren't expired, which was concerning. I had to follow up for result hours after I was supposed to receive them, and it was negative. I didn't trust the test due to the reasons mentioned above, so I got another rapid PCR the next day and it was positive (!?). If I didn't think to get another test, I probably would've got my entire family sick with Covid...Pros are great...read full review