About Direct Line Tele Response
Reviews for Direct Line Tele Response
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I had used Direct Line with a previous employer, and when I started a new role with a new organization I was able to get them connected and it has been great! Some hiccups here and there but Direct Line has fantastic Customer Service. Their response times and resolution are awesome! My team is very happy.
As a business owner, the value of first impressions is crucial to customer engagement and retention. I receive compliments from my clients on a regular basis. I'm thankful to have chosen Direct Line to rep my business.
Direct Line has been a huge step up from the answering service we used previously. We have a pretty complicated system... if Tuesday before 10pm, call these folks, if Saturday (anytime) call these. If you're reaching out to our oncall folks, call these 3 folks in this order, then call them again to wake them up, then call a manager if all else fails. They have absolutely risen to the occasion and handled any obstacles we threw their way. 10/10, happy with the change from our previous provider.