About Solano Family Dentistry
Solano Family Dentistry offers a welcoming and professional environment with a clean and organized office space. The dental assistants, including Qiana, are knowledgeable and take the time to educate patients on proper oral care. The front desk staff, such as Grace, are friendly and patient, providing excellent customer service. Patients appreciate Dr. Salek's careful and precise approach, walking them through each treatment with clear information, which helps them feel comfortable and confident. The office is modern and very clean, reflecting a strong commitment to quality care. Many patients have expressed high satisfaction with the staff's warmth and friendliness, describing them as amazing ladies who make visits more pleasant. However, some concerns about billing practices have been noted, with a few patients feeling pressured to pay out of pocket for services not covered by insurance. Additionally, while most staff members are welcoming, some have been described as cold and unresponsive, leading to frustration for a few patients. Overall, the practice is highly recommended for its attentive care and professional team.
Dr. Salek and the staff here are all amazing. After my own issues with a crown, I was initially scheduled a week later to get it fixed. Dr. Salek instead called me the next day to come in, staying an hour past closing to finish my crown. The front desk staff and assistants are all great as well.
I had a great experience today! A friend of a dental hygienist spoke highly of this family office and I am glad I found them! They are a bit out of my area, but worth the 1/2 hr trip each way. I was glad to find that A. they are well rated on Yelp - and B. they take both of my medical insurances - and I could not find both of these in one place for years! I got full xrays in an earlier session, then today had an amazing deep cleaning by Qiana, very kind, careful and very thorough, and she gave me great tips for home follow up - I highly recommend her! My teeth look and feel so much cleaner, whiter and brighter than when I walked in - they almost glow again! Taylor prepped the session, and the entire office staff has been kind and helpful, Grace and Lydia and Merlise patiently helped me handle all the insurance set up and appointments. Thank you all so much! Next step is to see dentist Dr Salek, I look forward to this appointment soon too and will update.
I have been a patient with Solano Family Dentistry for several years, and I highly recommend them. Dr. Salek walks you thru every step of the treatments with enough information to feel comfortable and taken care of. Their customer service is top notch whether by the front office staff, hygienists, or Dr. Salek.