About Universal Home Improvement Inc
Universal Home Improvement Inc. is a reputable local contractor specializing in various home improvement services, including drainage, waterproofing, foundation work, plumbing, landscaping, and concrete work. Established in 2000, the company serves San Mateo, Santa Clara, and San Francisco counties, providing expert workmanship and comprehensive solutions for homeowners. They offer free inspections and quotes, ensuring top-notch service and high-quality results. Customers have praised Universal Home Improvement for their professionalism and efficiency. Mark and his team have received particularly positive feedback for their ability to resolve complex drainage and flooding issues. One client noted that after years of struggle with a flooded garage, they finally found a true expert in Mark, who provided a tailored solution that worked effectively during heavy rains, eliminating any flooding. This customer expressed immense satisfaction with the results and the professionalism of Mark and his crew. Another reviewer highlighted Mark's hands-on approach, as he was present daily to update clients on progress and address any questions. His team's dedication was evident, as they completed a waterproofing project ahead of schedule while maintaining a clean and courteous work environment. Overall, Universal Home Improvement Inc. is recognized for its commitment to quality work and customer satisfaction, making it a trusted choice for homeowners seeking reliable home improvement services.
Mark took the time to go deep into the details of the project he and his team would be doing on our way home. He gave us a very competitive bid to demo our concrete walkway, waterproof our foundation, and install pipes, a sump pump and french drains. We were very happy with the service and would happily use them again if we have any needs in the future.
Mark and his team did a fantastic job installing a French drain along my house. Mark’s proposal was the most thorough of those I received for the work, and included mitigation for a valid issue affecting our yard that none of the other contractors had noticed. His team arrived promptly every morning and cleaned up thoroughly at the end of each day. Mark was willing to make adjustments as the project progressed as well, adding a second catch basin to the end of the drain path at no charge to ensure the system would work through even the heaviest of downpours. I highly recommend Mark to anyone in the Bay Area in need of a residential drainage solution.
Mark quoted a fare price for a job that many others were not sure how to tackle. Many over thought and over priced the job, and one low ball never followed up with me - very poor business practice.
Mark and his crew were all professional, timely, clean, respectful, and did the job right, on time and on budget. The drain system that was installed finally resolved a problem that was created when the house was first built.
This experience was so good, I’m now asking Mark for bids on other work that is needed. Couldn’t give a better recommendation than that.
David K