True Blooms is a local florist known for its beautiful, fresh, and fragrant arrangements, delivered in stylish containers. The business receives high praise for its above and beyond customer service and dedication. Reviews highlight how the team works hard to correct delivery issues, including wrong addresses, often going out of their way with personal delivery to ensure receipt. They are also noted as being very helpful in selecting arrangements. If an order misses the mark, the florist is apologetic and moves quickly to rectify it, demonstrating care and a commitment to making things right. This exceptional service leaves customers highly impressed and willing to order again.
Above and beyond service!!- The arrangement was gorgeous but what blew me away was their dedication--They were given the wrong address -- Worked so hard to find the correct address and get the beautiful flowers delivered to my girlfriend -- Thats a great local business that CARES!! i will always order from them going forward!
I am so impressed with True Blooms Florist! The person sending me flowers had accidentally put down the wrong address, but the florist went completely out of his way to make sure I received them. He even texted and called me to confirm, and then personally came back to deliver my flowers. That kind of care and dedication is rare these days. My flowers are beautiful, but the customer service truly blew me away. Highly recommend True Blooms 🌸
I received a mother's day arrangement from this company, and it arrived with a dead flower and they were all dead within a day and a half. I contacted them, and they made it right. They delivered a new arrangement within hours. While they missed the mark initially, they were apologetic and moved quickly to rectify it. Thank you!
109 Tammy Cir, Bay Point, CA 94565
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