About Grecian Pools
Grecian Pools has built a strong reputation for quality pool construction and exceptional customer service. Customers praise the company for their professional approach, seamless building process, and the high satisfaction level with their pools, even years after installation. A notable aspect of Grecian Pools is the dedication of their owner, Derick, who is known for going above and beyond to resolve issues. One customer shared their experience of a maintenance mishap that temporarily left their Jacuzzi inoperable. Despite the mistake not being directly his fault, Derick quickly took action, personally visiting the home to fix the issue without accepting payment. This kind of customer support has left a lasting impression, with many expressing gratitude for the company’s commitment to client satisfaction. Another customer confirmed the owner’s willingness to help with past issues, highlighting Derick's responsiveness and helpfulness. Overall, Grecian Pools is recognized not only for building beautiful pools but also for fostering loyal customer relationships, making them a top choice for pool construction and maintenance in Bakersfield.
My pool was completed 3 years ago. The process went smoothly and we were and still are very happy with the outcome. When our pool was completed Derick did a walk through with us and told us that we could always call him if we had any questions or issues. About 9 months after the pool was done we had issues with the light. They came out and fixed the issue immediately. Then this week, which is now 3 years since our pool has been done, I was having an issue that I couldn’t figure out. I talked to Leslies pool supply and they just told me to google more videos. I’ve been maintaining my pool myself so I wasn’t sure who to go to for help. I called Grecian and Derick called me back the same day. He was able to help me fix my issue over the phone. He was very nice and didn’t seemed inconvenienced or bothered to help me at all. The fact that I am no longer a current customer and that he treated me like I was by taking the time to help me is what makes this company great.