Foot Reflexology by Zen Spa Massage Therapy

Foot Reflexology by Zen Spa Massage Therapy offers a mix of experiences. Many customers appreciate the skilled massages provided by experienced therapists, including Susan, who is noted for her attention to pressure preferences. Some customers describe their sessions as the best massages they've ever had, highlighting the professional and relaxing atmosphere. However, there are concerns regarding the mandatory 20% tip policy, which some find uncomfortable, and reports of pressure to tip more. Additionally, the open-door policy during treatments can be distracting, as sounds from adjacent rooms disrupt the relaxation experience. Some customers suggest that the building and setting appear a bit outdated and could benefit from remodeling. Overall, while the quality of the massage services stands out, improvements in the environment and policies could enhance the customer experience.