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Carlos not only pointed me in the direction, but escorted me down the aisle in search of the idea backsplash. Answering my question, listening to my wants, as well as educating me on the different materials and their benefits. I got my tile, next the quartz countertop.
Hector is outstanding! He helped me by phone to complete an order across state line. Great customer service and a kind voice to reassure that my order and delivery will go smoothly. Each time I called, the staff was very helpful and wanted to help! Thank you for helping my project happen! And Thank you to Myra for taking the time to tell me about the delivery and what to expect, I appreciate the staff at the Bakersfield location!
This store is so lucky to have Fabian as their supervisor, with all of his experience he has become an expert in costumer service. I sure hope to one day see Fabian as a general regional manager. What a very intelligent person he is.