About Benchmark Air Conditioning, Inc.
Benchmark Air Conditioning, Inc. is a family-owned and operated business in Bakersfield serving Kern County. They specialize in air conditioning installation, AC repair, furnace replacement, and improving air quality. Customers frequently praise the friendly customer service and the professionalism of the technicians. The techs are noted for being informative and courteous, effectively explaining issues and completing repairs in a timely manner. Reviewers highlight the office staff as helpful and caring. The company is recommended for their reasonable pricing and their ability to schedule and complete repairs promptly. Many clients express gratitude for how Benchmark helped them stay cool during hot summer days, making it a top choice for heating, cooling, and duct work needs.
I'm very impressed by the professionalism at Benchmark. Ken came out to give us an AC repair quote and was very respectful, helpful, and clearly explained everything. While he was here, he went above and beyond by helping us with our vent filters, as well as explaining their maintenance plan and discounts, etc. Highly recommend!
I submitted an online request for service and they called me back the next day to schedule. When they came to fix my AC unit, they had trouble diagnosing exactly what was wrong and presented me with options. After they made the repair and left, later my AC still wasn't working properly so I called them back and they came back out (Friday late afternoon) ahead of other calls to get it fixed. They also are going to work out a payment plan for the repair because we all know AC repairs add up. I am really pleased with the overall service, particularly after the so-so experience I've had with another company in town. I highly recommend!