Excellent customer service. I got what I needed and a quick checkout. The fires and poor supply chain in California effected my choices and resulted in not getting everything I needed. They gave me excellent suggestions for work arounds and even suggested I try a competitor.
December 2019
Having Big Creek Lumber at Castle Air Force Base in Atwater is a real blessing. I've gone through a couple significant 6' redwood fence projects since Big Creek located at CAFB in Atwater. There has NEVER been a problem with my wanting to pick my own lumber to ensure I get what I want. The first time I went there, I had been to the big box stores in Merced and was very disappointed with the lumber selection. So I decided to stop at "that new lumber yard" at Castle. WOW! Their redwood is WAY better than you could pick at the big box stores. I don't even bother going into Merced to look at lumber anymore--I go straight to Big Creek. One unsolicited... read full review
June 2019
I purchased some base boards a few days ago from Big Creek. The price and quality of the baseboards was very good. They were very friendly and professional. The employee (I believe his name was A.J.) even loaded them up for me. Thank you so much!! Can't wait to go back.
Excellent customer service. I got what I needed and a quick checkout. The fires and poor supply chain in California effected my choices and resulted in not getting everything I needed. They gave me excellent suggestions for work arounds and even suggested I try a competitor.
Having Big Creek Lumber at Castle Air Force Base in Atwater is a real blessing. I've gone through a couple significant 6' redwood fence projects since Big Creek located at CAFB in Atwater. There has NEVER been a problem with my wanting to pick my own lumber to ensure I get what I want. The first time I went there, I had been to the big box stores in Merced and was very disappointed with the lumber selection. So I decided to stop at "that new lumber yard" at Castle. WOW! Their redwood is WAY better than you could pick at the big box stores. I don't even bother going into Merced to look at lumber anymore--I go straight to Big Creek. One unsolicited... read full review
I purchased some base boards a few days ago from Big Creek. The price and quality of the baseboards was very good. They were very friendly and professional. The employee (I believe his name was A.J.) even loaded them up for me. Thank you so much!! Can't wait to go back.