Great customer service!!! I’m writing this review because the guys at American Tire Depot have renewed my faith. My car required major work, in the past, my son , Webster would be my go to in a crisis like this. Unfortunately I lost Webster in 2021. Without him this crisis felt like an avalanche. I felt so alone …I didn’t know where to turn! Then I remember the guy at Depot named Freddie. I had purchased tires from that location on South Street and I felt the guy was totally honest with me about my car. This crisis was mechanical and it would require some work.. Freddie wasn’t there when I frantically pulled into the South Street location. A young man, with a big smile named Carlos was …he and the tech diligently tried to remedy my vehicles problem, but to no avail. This wasn’t that going to a simple fix. My car needed some Major work. When I was told the cost of the job, I left the store determined to return the next day and to get the car towed somewhere else! But the following morning, I returned and Freddie was there. His presence and the memory of his honesty and kindness during my last visit there calmed me. I felt a sense of relief. I left the store determined to find a way to pay for the recommended service. Turns out these two young men Carlos and Freddie are truly angels. Carlos not only cared about my car, he cared about me. I was reminded of my son, who was also honest, respectful and genuinely cared about people. These young men made me feel like family, like they really and truly had(have) my back. I’m a forever customer! I WRITE this especially for the female car owners, who are looking for honest mechanics, they’re@ AMERICAN Tire Depot, 11600 South St.,Artesia,CA 90701… American Tire Depot your store is in the hands of angels!
Stanley Lal
Oct 2024
Great customer service. The manager Carlos was professional and very helpful. Thank you
Ng Chan Yan
Oct 2024
Charles and the team are amazing! Excellent, fast service with changing tires and sensors. Offered the best price possible. Will definitely come back!
Anita gg
Oct 2024
I showed up with a nail in my tire. They fixed my tire within an hour. Techs were extremely kind and friendly. Highly recommend!
Joseph Reyna
Oct 2024
I give this spot a 10 out of 10 they’re good at what they do they have it ready same day shout out to carlos recommend it highly
joseph king
Oct 2024
Very helpful with the understanding of the wear of the tire, safety issue. They helped me with the best price I could get. And I got to use my American tire card for the 6 month promotion.
Emmanuel Martinez
Sep 2024
Mr. Freedie is a very nice person and he'll give you the best deal and so professional ... thank you guys!
the maskedwarrior
Sep 2024
I was walking back to retrieve my viechle and saw a loud and aggressive argument between a customer and the desk employee between multiple customers. Not recommended in the slightest
Cindie Montes
Sep 2024
New location followed Carlos the Mgr. great service and always keep me updated. And the mechanic is good. Would recommend them to all my friends.
Brenda Peters
Great customer service!!! I’m writing this review because the guys at American Tire Depot have renewed my faith. My car required major work, in the past, my son , Webster would be my go to in a crisis like this. Unfortunately I lost Webster in 2021.
Without him this crisis felt like an avalanche. I felt so alone …I didn’t know where to turn! Then I remember the guy at Depot named Freddie. I had purchased tires from that location on South Street and I felt the guy was totally honest with me about my car. This crisis was mechanical and it would require some work.. Freddie wasn’t there when I frantically pulled into the South Street location. A young man, with a big smile named Carlos was …he and the tech diligently tried to remedy my vehicles problem, but to no avail. This wasn’t that going to a simple fix. My car needed some
Major work. When I was told the cost of the job, I left the store determined to return the next day and to get the car towed somewhere else! But the following morning, I returned and Freddie was there. His presence and the memory of his honesty and kindness during my last visit there calmed me. I felt a sense of relief. I left the store determined to find a way to pay for the recommended service. Turns out these two young men Carlos and Freddie are truly angels. Carlos not only cared about my car, he cared about me. I was reminded of my son, who was also honest, respectful and genuinely cared about people.
These young men made me feel like family, like they really and truly had(have) my back.
I’m a forever customer! I WRITE this especially for the female car owners, who are looking for honest mechanics, they’re@ AMERICAN Tire Depot, 11600 South St.,Artesia,CA 90701…
American Tire Depot your store is in the hands of angels!
Stanley Lal
Great customer service. The manager Carlos was professional and very helpful.
Thank you
Ng Chan Yan
Charles and the team are amazing! Excellent, fast service with changing tires and sensors. Offered the best price possible. Will definitely come back!
Anita gg
I showed up with a nail in my tire. They fixed my tire within an hour. Techs were extremely kind and friendly. Highly recommend!
Joseph Reyna
I give this spot a 10 out of 10
they’re good at what they do they have it ready same day
shout out to carlos recommend it highly
joseph king
Very helpful with the understanding of the wear of the tire, safety issue. They helped me with the best price I could get. And I got to use my American tire card for the 6 month promotion.
Emmanuel Martinez
Mr. Freedie is a very nice person and he'll give you the best deal and so professional ... thank you guys!
the maskedwarrior
I was walking back to retrieve my viechle and saw a loud and aggressive argument between a customer and the desk employee between multiple customers. Not recommended in the slightest
Cindie Montes
New location followed Carlos the Mgr. great service and always keep me updated. And the mechanic is good. Would recommend them to all my friends.
blessed 777
Professional! Thank you Freddy