I had a terrible experience with this clinic. They tried to charge me an exorbitant amount for a service they didn’t even provide. It seems like they intentionally mess up patients’ sleep study requests so they can charge twice—once for the at-home study, then again by claiming it was inconclusive and requiring an on-site study. The whole place gave me a bad vibe, and on top of that, I was still forced to pay for a two-minute Q&A with the specialist. Seriously, avoid this place.
Brnz S
Feb 2025
I had a terrible experience with this clinic. They tried to charge me an exorbitant amount for a service they didn’t even provide. It seems like they intentionally mess up patients’ sleep study requests so they can charge twice—once for the at-home study, then again by claiming it was inconclusive and requiring an on-site study. The whole place gave me a bad vibe, and on top of that, I was still forced to pay for a two-minute Q&A with the specialist. Seriously, avoid this place.
Bo D.
Aug 2024
they are the wors! TWO days I have called them to get a prescription filled and was told by them it would be called into my pharmacy and NOTHING! I'm going back to Keiser!
Aiden Aizumi
Aug 2020
I've been a patient here for 15+ years. My doctor retired and so I continued with the new doctor who took over her patients. I have to say I'm extremely disappointed in how the practice is now. When I call, people are very short and rude. They act as though I've completely interrupted their day and am such a burden for calling. When I try and get prescriptions filled, sometimes they don't fill them or respond to the pharmacy. I'll have to call several times to get someone to respond. Now even though I'm writing this during the time of COVID, this has been happening since I started with this new doctor. So this isn't a reflection of the current situation of things, but I can say, it's even worse now. I've had a prescription I'm waiting for a refill on since March. I've called, used the patient portal, emailed, left voicemails, called again and still nothing. The pharmacy has even asked me if that is the right doctor because they haven't heard anything.Now I'm waiting for paperwork for my job that says I'm high risk and require accommodations for work. It's been about 3 weeks and I haven't received anything back from them. I've called, they said I would have it within a week. That didnt happen. So I called and left a voicemail and never received a call.I've had such good care here before and I'm so sad that now I feel like just a hassle and a burden to this practice. I haven't had luck finding a new doctor because of the pandemic but I've started to look for a new general physician.
Aiden A.
Jul 2020
I've been a patient here for 15+ years. My doctor retired and so I continued with the new doctor who took over her patients. I have to say I'm extremely disappointed in how the practice is now. When I call, people are very short and rude. They act as though I've completely interrupted their day and am such a burden for calling. When I try and get prescriptions filled, sometimes they don't fill them or respond to the pharmacy. I'll have to call several times to get someone to respond. Now even though I'm writing this during the time of COVID, this has been happening since I started with this new doctor. So this isn't a reflection of the current situation of things, but I can say, it's even worse now. I've had a prescription I'm waiting for a refill on since March. I've called, used the patient portal, emailed, left voicemails, called again and still nothing. The pharmacy has even asked me if that is the right doctor because they haven't heard anything. Now I'm waiting for paperwork for my job that says I'm high risk and require accommodations for work. It's been about 3 weeks and I haven't received anything back from them. I've called, they said I would have it within a week. That didnt happen. So I called and left a voicemail and never received a call. My parents are also patients here and my dad was concerned he may have been exposed to Covid from work. He called the doctors office and both my parents were told to get tested. First they received a referral to get tested. They sent my parents to a lab that told them they don't do Covid testing. This is the doctor that we both see. He then referred them to a closed testing site. It had been closed since the end of May and this was the end of June. So my parents were trying to find a place that would test them. This process took a week before they could actually find a place that was doing them and got an appt. how concerning is it when the doctors don't even know where you can go and what information is current. I've had such good care here before and I'm so sad that now I feel like just a hassle and a burden to this practice. I haven't had luck finding a new doctor because of the pandemic but I've started to look for a new general physician. Update 7/14: I've reached out again today via phone and email. If I don't hear back within the next couple days, I've been advised to file a complaint with the state medical board. Sad to see what this practice has become. Update 7/17: I received a call today and they said that the doctor will not fill the forms out that I emailed to them over 3 weeks ago until he can see me IN PERSON. So rather than someone telling me this when I originally sent them over, and then telling me 2 different times that I would have them returned within a week, they waited until the day I told them I needed to return them to the HR department at my work to let me know I had to come in. So now, I have to take the afternoon off work to go in to have him do these forms. This has been such an unprofessional experience.
Katti Kaur
Sep 2019
Dr azizada gets five stars but the front desk staff needs training in customer service. They didn’t request the records for our f/u appt. Crystal at the Front desk had attitude that we were late even though she wasn’t at her desk when we signed in -said she wasn’t sure if we could be seen since we were “late”- she was the one that made us more than 10 min late checking us in
Nicole R.
Jul 2019
Dr. Siew, he doesnt wash his hands after using the restroom, ever! I know because you hear ONLY the toilet flush and then the door swings open. He also clips his toenails and then still, doesnt wash his hands. So imagine, having a Doctor who just used the restroom touching his private areas or his toes and then going in with you as a patient and putting a tongue depressor in your mouth!
Chris P.
Jul 2019
This place is a joke. It's 3:15pm. Been here since 1:45 for a 2pm appointment. Have seen 25 people come and go all the while waiting to see the doctor for my first consultation visit. Talked to a woman that said her first visit took over 2.5 hours. How does one run a business like this? I would recommend finding a solution to your needs elsewhere.
Miguel Sordo
Sep 2017
The worst place,called to order suplys for my apnea their answering system put me to voice mai left a message no one called me back, called to speak to an operator had to wait like ten minutes because they put me on hold when finally someone answer, I told her I needed suplys but I needed a prescription in order to get my supplies,she put me on hold again for about another ten minutes then she answers again like if I was a new person on the phone and told me that the dr was busy with another customer it took ten more minutes for th to tell me, this she could've come to the phone and let me know the dr was busy and not make me wait, plus I had already waited a week for them to call me and they didn't , I don't recommend this place at all.
Bruno C
I had a terrible experience with this clinic. They tried to charge me an exorbitant amount for a service they didn’t even provide. It seems like they intentionally mess up patients’ sleep study requests so they can charge twice—once for the at-home study, then again by claiming it was inconclusive and requiring an on-site study. The whole place gave me a bad vibe, and on top of that, I was still forced to pay for a two-minute Q&A with the specialist. Seriously, avoid this place.
Brnz S
I had a terrible experience with this clinic. They tried to charge me an exorbitant amount for a service they didn’t even provide. It seems like they intentionally mess up patients’ sleep study requests so they can charge twice—once for the at-home study, then again by claiming it was inconclusive and requiring an on-site study. The whole place gave me a bad vibe, and on top of that, I was still forced to pay for a two-minute Q&A with the specialist. Seriously, avoid this place.
Bo D.
they are the wors! TWO days I have called them to get a prescription filled and was told by them it would be called into my pharmacy and NOTHING! I'm going back to Keiser!
Aiden Aizumi
I've been a patient here for 15+ years. My doctor retired and so I continued with the new doctor who took over her patients. I have to say I'm extremely disappointed in how the practice is now. When I call, people are very short and rude. They act as though I've completely interrupted their day and am such a burden for calling. When I try and get prescriptions filled, sometimes they don't fill them or respond to the pharmacy. I'll have to call several times to get someone to respond. Now even though I'm writing this during the time of COVID, this has been happening since I started with this new doctor. So this isn't a reflection of the current situation of things, but I can say, it's even worse now. I've had a prescription I'm waiting for a refill on since March. I've called, used the patient portal, emailed, left voicemails, called again and still nothing. The pharmacy has even asked me if that is the right doctor because they haven't heard anything.Now I'm waiting for paperwork for my job that says I'm high risk and require accommodations for work. It's been about 3 weeks and I haven't received anything back from them. I've called, they said I would have it within a week. That didnt happen. So I called and left a voicemail and never received a call.I've had such good care here before and I'm so sad that now I feel like just a hassle and a burden to this practice. I haven't had luck finding a new doctor because of the pandemic but I've started to look for a new general physician.
Aiden A.
I've been a patient here for 15+ years. My doctor retired and so I continued with the new doctor who took over her patients. I have to say I'm extremely disappointed in how the practice is now. When I call, people are very short and rude. They act as though I've completely interrupted their day and am such a burden for calling. When I try and get prescriptions filled, sometimes they don't fill them or respond to the pharmacy. I'll have to call several times to get someone to respond. Now even though I'm writing this during the time of COVID, this has been happening since I started with this new doctor. So this isn't a reflection of the current situation of things, but I can say, it's even worse now. I've had a prescription I'm waiting for a refill on since March. I've called, used the patient portal, emailed, left voicemails, called again and still nothing. The pharmacy has even asked me if that is the right doctor because they haven't heard anything. Now I'm waiting for paperwork for my job that says I'm high risk and require accommodations for work. It's been about 3 weeks and I haven't received anything back from them. I've called, they said I would have it within a week. That didnt happen. So I called and left a voicemail and never received a call. My parents are also patients here and my dad was concerned he may have been exposed to Covid from work. He called the doctors office and both my parents were told to get tested. First they received a referral to get tested. They sent my parents to a lab that told them they don't do Covid testing. This is the doctor that we both see. He then referred them to a closed testing site. It had been closed since the end of May and this was the end of June. So my parents were trying to find a place that would test them. This process took a week before they could actually find a place that was doing them and got an appt. how concerning is it when the doctors don't even know where you can go and what information is current. I've had such good care here before and I'm so sad that now I feel like just a hassle and a burden to this practice. I haven't had luck finding a new doctor because of the pandemic but I've started to look for a new general physician. Update 7/14: I've reached out again today via phone and email. If I don't hear back within the next couple days, I've been advised to file a complaint with the state medical board. Sad to see what this practice has become. Update 7/17: I received a call today and they said that the doctor will not fill the forms out that I emailed to them over 3 weeks ago until he can see me IN PERSON. So rather than someone telling me this when I originally sent them over, and then telling me 2 different times that I would have them returned within a week, they waited until the day I told them I needed to return them to the HR department at my work to let me know I had to come in. So now, I have to take the afternoon off work to go in to have him do these forms. This has been such an unprofessional experience.
Katti Kaur
Dr azizada gets five stars but the front desk staff needs training in customer service. They didn’t request the records for our f/u appt. Crystal at the Front desk had attitude that we were late even though she wasn’t at her desk when we signed in -said she wasn’t sure if we could be seen since we were “late”- she was the one that made us more than 10 min late checking us in
Nicole R.
Dr. Siew, he doesnt wash his hands after using the restroom, ever! I know because you hear ONLY the toilet flush and then the door swings open. He also clips his toenails and then still, doesnt wash his hands. So imagine, having a Doctor who just used the restroom touching his private areas or his toes and then going in with you as a patient and putting a tongue depressor in your mouth!
Chris P.
This place is a joke. It's 3:15pm. Been here since 1:45 for a 2pm appointment. Have seen 25 people come and go all the while waiting to see the doctor for my first consultation visit. Talked to a woman that said her first visit took over 2.5 hours. How does one run a business like this? I would recommend finding a solution to your needs elsewhere.
Miguel Sordo
The worst place,called to order suplys for my apnea their answering system put me to voice mai left a message no one called me back, called to speak to an operator had to wait like ten minutes because they put me on hold when finally someone answer, I told her I needed suplys but I needed a prescription in order to get my supplies,she put me on hold again for about another ten minutes then she answers again like if I was a new person on the phone and told me that the dr was busy with another customer it took ten more minutes for th to tell me, this she could've come to the phone and let me know the dr was busy and not make me wait, plus I had already waited a week for them to call me and they didn't , I don't recommend this place at all.