Reviews for Aire Serv of Pasadena
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Andy did a great job explaining the issue and options for resolving it. He also laid out potential future issues and explained the yearly maintenance plan which I appreciated. He was on time and professional.
A week ago on a Sunday my air conditioner went out. I called multiple companies. Aire Serv was the only company that answered the phone personally AND called me back with an update on whether someone could come out. When they were able to come out they came during the time window given, assessed the issue and fixed it, and I had cold air again in no time.
During the visit, I had a couple of questions for Brian, the technician, and he gladly answered them. A very positive experience for me, and a service I would happily use again.
I had called in with some questions for a upcoming project for one of my properties and Vanessa walked me through the process and addressed all my questions/concerns in a very friendly and professional manner. I look forward to doing business with this company. THANKS Vanessa.