20/20 Vision, PC

Nov 2023

Came back to lower my rating from a 2 star to 1 star.I went to my regular/usual optometrist today and I was told the previous prescription (which was done by 20/20 Vision) was overcorrected for no reason. 20/20 Vision said my left eye was -3.75. Today my optometrist said I should've been a -3.00. WHAT A DIFFERENCEThis is why you DON'T do telehealth!

Mar 2023

My family and I have been coming to Jins so many times to get glasses as their offerings are affordable. Recently, my wife made an online appointment for an eye exam at the Santa Anita location. As it turns out, the eye care service is provided by 20/20 Vision, not Jins. Sadly, she couldn't make it so she called the store to change for me to go instead. They accepted the adjustment. However, an hour later, a guy working here named Brian frantically called my wife back to cancel the appointment, citing that she "double booked" it. It's ridiculous as she only booked once. The guy was crazily rude and kept saying us double book while offering no explaination of how his office had accepted the name change earlier. I called the office myself trying to clarify but that guy didn't even take the call and the other employee was confused too. I demanded to talk to the manager or that buffoon Brian but to no avail. I'm sure this is my last time doing business with them.

Oct 2021

I initially returned to JINS to get a new pair of glasses and had my prescription done here just over a year ago. Was told that my prescription could not be printed because it expired (over 1 year). The receptionist gave me a stinky attitude telling me I could get my eye exam elsewhere.I went to Costco optical and found out that eye prescriptions are good for 2 years. 20/20 Vision is employing some shady tactics to get you to pay more frequently for your prescriptions. Would not recommend