Massage Envy

Mar 2023

READ THE CONTRACT BEFORE SIGNING UP, don’t take their word on anything. No way to cancel if you move, they charge extra for transferring credits after you’ve already paid, and they will only transfer 1 credit at a time within 6 months.I don’t like writing negative reviews but when it’s money out of my pocket given for free to a big company I need to make sure others are aware. $525 for no services rendered.On a side note, all the customer services reps were very nice. They just gave me the facts and advised the policy in a nice way.Good luck everyone!!

Sep 2022

I went once a month for a 90 minute massage for six years. I needed back surgery so I went on hold for five months. They called after five months and I informed them I only needed one more month. They would not give it to me. What ever happened to customer care. I would never go back to them. They just lost a loyal customer.

Aug 2022

I love this location. It has taken me years to find a Massage Envy that actually lives up to the standards the brand sets for itself. Without naming other sites, there have been a few fails for sure. Not here! The Anaheim Hills location has a team that clearly loves working together, and it shows. From Zane (sorry if spelled wrong) at the front desk, who's always so courteous and remembers little details to add that personal touch, to my favorite therapist, Ezzie. Ezzie definitely takes pride in her work, and you can tell she is very knowledgeable in anatomy and what techniques to use to bring you relief. Her kind hearted nature and openness to listen to your concerns...read full review