Ashworth Pool Care

Jul 2023

Just realized I never finished this review from last year. Very disappointed in the lack of professionalism from this company. He wanted to raise the cost of his service because we were using the pool more (pools are meant to be used!) and because the property value of our home went up (which only benefits us if we sell) instead of simply saying the cost of pool supplies has gone up. He cut and disabled the salt water system without asking because he said it's easier for him to maintain the pool that way and wouldn't switch it back. When we finally agreed on a new price for the service, he did it for awhile and then just up and quit, saying he was working too hard and not making any money. He never emptied the big filter canister on the sweeper vacuum, he did not spend a lot of time scrubbing the pool, and never cleaned the main filter.

Dec 2022

I had been with Ashworth pool care for approximately 10 years or so and in the last couple of years we had had some consistent issues. Every time I tried to address the pumping problem it was like I was bothering them and they would tell me thew problem was non existent. I felt bad and usually hold on to vendors for a long time understanding things happen. I let them know that I was having the same problem again on October 29, 2021 after the pool man left. I asked why don't you guys check it while you're out here. Within one hour I was served with a resignation of service letter. They did recommended some replacement companies. I found the whole thing distasteful and...read full review

Nov 2022

I had been with Ashworth pool care for approximately 10 years or so and in the last couple of years we had had some consistent issues. Every time I tried to address the pumping problem it was like I was bothering them and they would tell me thew problem was non existent. I felt bad and usually hold on to vendors for a long time understanding things happen. I let them know that I was having the same problem again on October 29, 2021 after the pool man left. I asked why don't you guys check it while you're out here. Within one hour I was served with a resignation of service letter. They did recommended some replacement companies. I found the whole thing distasteful and tacky as well as not solving the problem but just getting rid of what they thought was a problem which was me. You guys are in business to do pool care and I was not getting good pool care at all. Although Blake and Blair are very really nice people, good human beings. I realize that it's tough to find good people to help but to terminate me because of your lack of having the right employees, again I think was distasteful. Fast forward to today I was able to find somebody literally the next day over at my park across the street and asked him to help me. Since then he has fixed the vacuum leak that was causing all the problems in the first place that I had complained for over 4 years about. I've had no issues whatsoever since and the price was $40 less than Ashworth pool care. I didn't really want to make a stink about it but I waited over a year to write this review just to see if it was truly my family that was the issue and turns out it's Ashworth pool cares problem.