JR's Plumbing and Drain is highly praised for its amazing service. The company is known for being on time, courteous, and efficient, completing jobs quickly and correctly at a fair price. Customers appreciate the excellent communication and kindness of the staff, particularly one technician who handled misunderstandings gracefully. Whether it's a clogged sink or routine maintenance, JR's Plumbing responds swiftly, often arriving within the hour. Many tenants are satisfied, and property managers recommend JR's Plumbing and Drain for reliable and quality service. Overall, clients feel appreciated and valued for their business.
Another outstanding service from Andres S was truly remarkable. He demonstrated extensive knowledge of plumbing systems and carefully explained the proper maintenance procedures for our drains. As new homeowners, we are still learning about annual upkeep, and his kindness combined with his expertise made what could have been a challenging process much smoother and more reassuring.
Paid $368 to snake a drain from the kitchen sink clean out port. Cleared the drain fine. Responsive customer service. Giving three starts because the tech accidentally turned a gas burner on and it was lit for a whole day. (We weren’t home when he came to snake the drain.) Thankfully, no major issues other than a really warm house and wasted $$$ on gas. Shame on me perhaps for not checking on the house directly after he was done. But thought it was worth noting.
New to the area, we’ve used several different plumbers over the last few years. I’m happy to say that I will only use JR’s from now on. They do a great job and they are reasonably priced. The workers are very knowledgeable and capable, finding solutions without over selling. And their receptionist is a treat! She is super efficient, a great communicator, and so friendly. No matter the issue, she makes me feel like everything really will be okay ?
701 Southampton Road Suite 209F, Benicia, CA 94510
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