619TECH.COM
“So recently, I found myself in dire need of tech help. I had a presentation the next day, and I had foolishly only saved it to my laptop, which suddenly stopped working - Blue Screen of Death, the whole nine yards. I was panicking, looking online for the nearest Geek Squad, thinking I'd have to make a trip the next morning "down the hill" to have it looked at, and not holding out much hope that they'd be able to help anyway. That's when I noticed there was a computer repair/IT business right here in Alpine. I called in the late afternoon and explained the whole stressful situation. Rather than take the condescending tone so often encountered with other tech folk, Gordon was immediately understanding and asked the right questions to begin diagnosing the problem. It turned out not to be a cut-and-dried issue. He patiently worked on it that evening, remotely, and when that didn't solve the problem he took it the next day and worked on it until it was completely fixed - with several hours to spare before my presentation. It had looked initially as though I may have to purchase a new computer. Gordon managed to eradicate the problem and was able to restore the saved content (including photos and other important documents I hadn't yet backed up), which was a huge relief! If you're waffling on where to go, don't hesitate to contact him for anything tech-related! In my opinion, you'll get much better service and quality of work than just about anywhere else, for a very fair price.”
