About Custom Nails
Custom Nails is a nail salon located in Alamo, CA, offering a wide range of services including manicures, pedicures, acrylic and gel nails, dipping powder nails, 3D nail art, and eyelash extensions. The salon is known for its quality service at affordable prices, with a dedicated team that prioritizes customer satisfaction. Repeat customers praise the salon for its excellent and outstanding services, regardless of the type of treatment they receive. The staff is described as friendly, nice, and accommodating, with one customer highlighting the "sweetest gal ever" who did their nails. The salon's dipping powder nails are specifically mentioned as natural-looking and strong. One customer recommends Amy for her perfectionism and incredible nail work. The business is also noted for its cleanliness and up-to-date products. In summary, Custom Nails is a highly recommended nail salon in Alamo that offers quality and affordable services, with a friendly and dedicated team that prioritizes customer satisfaction.
This was my fifth visit and a total disappointment. We were a scheduled party of three for mani/pedis. The quality of service very much depends on the technician. Unfortunately two of us received sub par service, misshaped nails (some square some round) My manicure was so bad I requested they remove it and not redo it. The third guest in our party received excellent service. The owner called and offered to redo my mani the following day.
Julie & Amy always do a very nice job! However all of the women are very sweet & caring. I have been coming to this location with my mom for 2 years now! Very nice service & environment (: thank you staff!
I've been going to this place on and off for about 6 years and I'm finally done. The service and quality has been hit or miss but generally has been getting worse and worse. This final time was painful and a rip off. I asked for a pedicure and to remove my dip manicure. The pedicure was good, the lady was nice and even let me switch colors after she painted a couple toes and I didn't like the look. I asked to just removed my dip and clean my nails, no new manicure. The lady who removed my dip manicure was HARSH. She used the electric nail drill and was demolishing my cuticles and cut deep into two of my fingers (picture attached). It surprisingly didn't hurt too bad in the moment, but when she added oil and lotion it started to burn. She apologized but the damage was done. When I went to pay it was $60! I was shocked so I asked what the prices were. The pedicure was $30 (fair of course), then the man explained they charge $10 for dip removal (a little more than I expected especially because I got the dip from them 3 weeks ago), then he explains I got a manicure without the polish, so it was $20. I only asked for my nails to be cleaned, and they were cleaned up and then cut up /: I've given this place to many chances.