Grace the receptionist is HIGHLY UNPROFESSIONAL and UNCARING! I called in for my puppy with a fractured tibia and not only did she refuse to fit me in for an appointment, she wouldn't even return my call. When I called to follow up she refused to answer my call. Grace, you should be Ashamed of yourself! You are a disgrace to Park Centre Animal Hospital. On a side note, the vet did fit me in for an appointment the next day.
December 2023
This is overall a good vet practice, but you had better empty your bank account before you go there. I have been using this service for over 25 years, along with a couple of less expensive places. Most expensive vet office I have ever encountered! I am not seen as a top priority. Now that you have to pay in full at time of service, I literally CAN NOT afford their services. Its very disappointing that their first priority there is making money and not caring for animals. It didn't used to be this way. When you see the corvette in the parking lot of one of the owners I can't help but feel I paid for that car single handedly.
November 2023
I just called Parke Centre about my male cat that seemed blocked. The receptionist would not get me in. I told her I was on a fixed income and she told me that's not her problem. Was very dismissive and would not offer us an urgent care appointment, nor would she recommend one. Hideous, uncaring people. They want only the easy and expensive stuff.
Grace the receptionist is HIGHLY UNPROFESSIONAL and UNCARING! I called in for my puppy with a fractured tibia and not only did she refuse to fit me in for an appointment, she wouldn't even return my call. When I called to follow up she refused to answer my call. Grace, you should be Ashamed of yourself! You are a disgrace to Park Centre Animal Hospital. On a side note, the vet did fit me in for an appointment the next day.
This is overall a good vet practice, but you had better empty your bank account before you go there. I have been using this service for over 25 years, along with a couple of less expensive places. Most expensive vet office I have ever encountered! I am not seen as a top priority. Now that you have to pay in full at time of service, I literally CAN NOT afford their services. Its very disappointing that their first priority there is making money and not caring for animals. It didn't used to be this way. When you see the corvette in the parking lot of one of the owners I can't help but feel I paid for that car single handedly.
I just called Parke Centre about my male cat that seemed blocked. The receptionist would not get me in. I told her I was on a fixed income and she told me that's not her problem. Was very dismissive and would not offer us an urgent care appointment, nor would she recommend one. Hideous, uncaring people. They want only the easy and expensive stuff.