Highroads Medical Clinics (NOT A WALK IN CLINIC)

May 2026

This doctors office has consistently provided us with the best service. We’ve seen multiple of the docs and they are all pleasant and extremely helpful. Extra shout out to Dr. Cloete who continues to help our family as we navigate through sicknesses with little kids. The reception staff is top notch, all the ladies have treated us with respect and go out of their way to accommodate our needs. We are really grateful. Thank you!

Dec 2025

I am so thankful and happy for all the support we as a family of 6 are getting!!! Dr. Cloete is our family doctor, which takes time to listen, takes our concerns serious and explains it with patience. He has big knowledge.

We switched from a Kelowna doctors office to his about 6 years ago and I can truly say that the whole atmosphere and office has changed ever since. (Which was great back then but even better now :) )The sweet ladies in the front are always busy but always take the time to listen closely and keep staying friendly and patient.

This is the kind of help we were looking for! Thank you “team Highroads Medical”.

Dec 2025

Dr Verster or Ferster , amazing doctor , but the admin staff and the clinic manager Shelly some of the rudest people I’ve spoken to since I moved to the okanagan, I think they forget they work in public service sector and really don’t care about people’s health . Was not able to even get a sentence out before the rude manager cut me off and spoke over me to say they can’t help me , the doctor said he would take on my daughter and we registered her but still the manager continued to tell me that was 3 years ago things change ,while speaking over me each time , take your family’s health needs elsewhere so you won’t be treated just as a number or a paycheck