About Nufloors West Kelowna
Nufloors West Kelowna offers a mixed experience for customers seeking flooring and tiling solutions. Many reviewers highlight the helpfulness and knowledge of the staff, particularly praising a representative named Jordan for assisting with product selection and matching. Customers appreciate the wide selection of tiles, including options for backsplashes and renovations. However, some installations have faced issues, such as delays due to inaccurate material estimations, resulting in extended project timelines, which were particularly concerning for seniors. While the installation work is generally deemed professional, there are reports of poor cleanup and lack of attention to detail, with some customers noting leftover debris and marks on walls. Overall, Nufloors West Kelowna is recognized for its helpful staff and quality products, but there are areas for improvement in installation service and project management.
“As a general contractor, I’ve worked with Nufloors them many times in the past, and they’ve consistently delivered outstanding floors. Their quality, professionalism, and reliability keep me coming back for every project!”
We had a great experience with our carpet and luxury vinyl tile project. Jordan was very helpful in finding matching products and products best suited for our needs. The install job was very professional and turned out really well. Thanks NuFloors West Kelowna!
Due to an inaccurate estimation of materials required, what was meant to take 2 days ended up taking 4 weeks to complete. The stairs were stripped off carpet, nosing removed, leaving shorter stair widths and protruding staples, and left to be negotiated uncovered for 29 days before completion.. A very precarious situation for two seniors.