Damage Restoration near West Kelowna

“Dealing with Winmar has been more than frustrating!
It’s not about the workers themselves; it’s the management that’s the issue. They’re super unorganized and leave things half-finished, which just creates a mess with dust everywhere. None of the personal belongings are as protected as they should be, or promised to be. You never know when the crew is coming or not. No one follows up with you. And when they do show up, you constantly have to remind them about what needs to be done because there are always new people on the job who have no clue what’s going on. There’s no clear direction, and when things go wrong, the manager just blames it on a coordinator that doesn’t even exist. It feels like there’s just poor management and no accountability.

I don’t know how they got past 3 stars on google reviews- perhaps people dealt with different management. I’m dealing with Tyler.

**Edit: I want to acknowledge that the owner of the company genuinely cares about his client’s satisfaction. He reached out to address my concerns and made an effort to help improve the situation. While not everything went perfectly, I appreciate his initiative and commitment to customer care. I have adjusted my rating accordingly.“

“We were happy with the services provided by OnSide. Jason in the Kelowna office answered all our questions. His opinion was comparable with other contractors. He also discussed the limitations of restoration to us.“

“We hired Dan and his team to build an addition to our home. Dan was amazing at answering all our questions, offering idea's to our build and perfecting each detail our project. The Lehmann construction team was on it and got the job done! I highly recommend Lehmann construction. If we build again, they are our first choice for a builder in Kelowna.“