PetSmart is the world's largest pet supply and services retailer, providing a vast selection of products for various pets, including dogs, cats, birds, fish, and small animals. With online shopping and in-store pickup options, customers can conveniently meet their pets' needs. Many customers appreciate the knowledgeable staff, such as Dorean, who is extremely knowledgeable about nutrition for cats and dogs and frequently works at the Langford, BC location. PetSmart also offers pet grooming, training, and other services, making it a one-stop shop for pet owners.
Customers have reported significant improvements in their pets' training and obedience through the programs offered. Jordan, one of the trainers, has received high praise for her fun and patient approach, making training sessions enjoyable for both pets and their owners. With a wide range of pet food options and courteous staff, PetSmart aims to provide a satisfying experience for customers and their pets.
Reese C always does an amazing job with my golden’s haircut and bath! She treats him so well and always takes the time to share anything helpful she notices after the appointment. I always know he’s in great hands with her and highly recommend her for a groom!
It took me a while to find the item for which I was searching. I saw five staff and while it was obvious that I was searching for something, not one offered assistance. Three were standing by the small animals talking. The cashier was friendly and efficient.
I wanted to thank Faith, Jordan, and Jocelyn for being helpful and compassionate to my situation when a person hit my vehicle and drove off. They were professional while still being able to show humanity and improvise to help me when i was not ready to be in such a situation removing my bumper in a pet store parking lot.
2401 Millstream Road Unit A, Victoria, BC V9B 6A3
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