About PetSmart
PetSmart is the world's largest pet supply and services retailer, providing a vast selection of products for various pets, including dogs, cats, birds, fish, and small animals. With online shopping and in-store pickup options, customers can conveniently meet their pets' needs. Many customers appreciate the knowledgeable staff, such as Dorean, who is extremely knowledgeable about nutrition for cats and dogs and frequently works at the Langford, BC location. PetSmart also offers pet grooming, training, and other services, making it a one-stop shop for pet owners. Customers have reported significant improvements in their pets' training and obedience through the programs offered. Jordan, one of the trainers, has received high praise for her fun and patient approach, making training sessions enjoyable for both pets and their owners. With a wide range of pet food options and courteous staff, PetSmart aims to provide a satisfying experience for customers and their pets.
I wanted to thank Faith, Jordan, and Jocelyn for being helpful and compassionate to my situation when a person hit my vehicle and drove off. They were professional while still being able to show humanity and improvise to help me when i was not ready to be in such a situation removing my bumper in a pet store parking lot.
I want to give a special thank you to Jordan. She was incredibly helpful in getting my first pet. Her beautiful smile and the super helpful information she shared turned a stressful process into a truly delightful experience. Thank you so much, Jordan!
I’ve been taking my border collie Bernese mix here for grooming services for a couple of years now and been booking with Alex. She is so patient with him and really takes her time to groom him as he has a double coat ❤️ highly highly recommend booking with her!