About Ellice Automotive Ltd
Ellice Automotive Ltd. has been a reliable car repair shop in Victoria's automotive industry since 1975. Based on the principles of quality workmanship and reliable service, the shop has unique capabilities, particularly when it comes to auto repair, maintenance, rebuilding, and machining. As Volkswagen repair and machining specialists in Victoria, they strive to make a distinctive and substantial impact on every client, resulting in much of their business coming from satisfied repeat customers. Customers have praised the helpful staff, who take the time to explain problems and go above and beyond to address their needs, even in emergency situations. The shop is known for its fair and transparent approach, with mechanics like Jason who are skilled at explaining issues to customers. Ellice is an old-school automotive shop that tells it like it is, without the frills. Customers appreciate the team's dedication, even when the news is not always what they want to hear. For those who choose to drive German imports, Ellice Automotive is a reliable choice for maintaining their vehicles.
I spoke to Jason about my brakes today…he was amazing, super honest as I was told I need new brakes by another mechanic, and Jason said to come back in 8k km as the brakes are still good
I love honesty and will be using Ellice auto again for all my Volkswagen needs!
I know Neil through the Vancouver Island blacksmiths association. Recently I purchased a Golf TDI and brought it in to have service done on it at Neil's shop. I wouldn't bring my vehicle anywhere else. They are kind, courteous and fair. They know what they're doing when it comes to VWs.
If I could give a 10 star rating I would! I was really nervous about bringing my car to a shop for the first time ever, it the newest vehicle I’ve owned by about 20 years. I’ve always worked on my own vehicles and if it’s something I didn’t know how to do, my dad did it. For something this new, 2011 Jetta, I didn’t trust having the necessary technical diagnostic skills or tools, so I decided a Volks shop was my best option. I’m a single mom and I really had very little wiggle room financially to work with. I work at a local, long trusted auto parts shop, Key 2, and Ellice was the hands down recommended shop for V dubs.
Jason at Ellice Auto explained everything...read full review