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Best Buy

3.4 94 reviews
Electronics Store, Electronics, IT Services & Computer Repair
Overall rating
3.4
out of 5
94 reviews
5 star 47%
4 star 6%
3 star 1%
2 star 4%
1 star 42%

About Best Buy

Best Buy is an electronics store chain that sells computers, mobile devices, TVs, home theatre, and video games. Customers can reserve products online for in-store pick up, enjoy free shipping on orders over $35, and benefit from a Low Price Guarantee. The Geek Squad Agents are available to help with any technology issues. The store staff has received mixed reviews; some customers praise the management and staff for being super friendly and helpful, especially mentioning Darius and Arash for their excellent customer service. Others have found that associates sometimes seem more focused on their commissions and can be hovering when customers are browsing. The store is dog-friendly, which makes shopping easier for pet owners. Customers have also expressed appreciation for staff members like Connor, who provided knowledgeable and courteous service, and Ben, who advised patience for better deals in the future. Several customers have highlighted the welcoming and respectful treatment they received from employees such as Carol, Saby, Jackson, and Riley, making Best Buy their preferred destination for future purchases. However, some customers have experienced difficulty contacting the store directly, with only a call center number listed and recorded messages indicating the store is closed even when it is not.

Jul 2026
5.0
Went to Best Buy looking for a new tv. There are so many technical differences that anyone can be overwhelmed. We got help from a young man called Elam, who was so patient and knowledgeable. He explained the differences and pros and cons of each type and brand. Made the experience so much easier. We would certainly go back for other items.
Apr 2026
5.0
I was just in Best Buy Langford and was given absolutely outstanding service by Carol and Conner!
Thank you for your respectful and superior customer service
Elaine Holmes
Mar 2026
5.0
I went in with an old iPhone no longer working, and quickly bought an iPhone 17. The help of Carol in Mobile section was acute,knowledgeable, and friendly! For 2 1/2 hours, she helped me select Telus, searched diligently for most economical solution to my requirements, and steered me gently through the lengthy data transfer. Cheerful and effective assistance. I will be back!
Photos of Best Buy, 779 McCallum Rd,  Victoria
All 12 photos

Hours

Monday 10AM - 7PM
Tuesday 10AM - 7PM
Wednesday 10AM - 7PM
Thursday 10AM - 7PM
Friday 10AM - 7PM
Saturday 10AM - 7PM
Sunday 11AM - 6PM

Good to know

  •  repair services 
  • has battery recycling 
  • has electronics recycling
  • bike parking

Location

779 McCallum Rd, Victoria, BC V9B 6A2

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Best Buy · 779 McCallum Rd, Victoria, BC V9B 6A2

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