About Best Buy
Best Buy is an electronics store chain that sells computers, mobile devices, TVs, home theatre, and video games. Customers can reserve products online for in-store pick up, enjoy free shipping on orders over $35, and benefit from a Low Price Guarantee. The Geek Squad Agents are available to help with any technology issues. The store staff has received mixed reviews; some customers praise the management and staff for being super friendly and helpful, especially mentioning Darius and Arash for their excellent customer service. Others have found that associates sometimes seem more focused on their commissions and can be hovering when customers are browsing. The store is dog-friendly, which makes shopping easier for pet owners. Customers have also expressed appreciation for staff members like Connor, who provided knowledgeable and courteous service, and Ben, who advised patience for better deals in the future. Several customers have highlighted the welcoming and respectful treatment they received from employees such as Carol, Saby, Jackson, and Riley, making Best Buy their preferred destination for future purchases. However, some customers have experienced difficulty contacting the store directly, with only a call center number listed and recorded messages indicating the store is closed even when it is not.
Amazing customer service by Connor!! He was very knowledgeable and courteous and went above and beyond to set me up with wall mounting bracket and geek squad installation needs. I didn't feel rushed or pressured for upsells, and would 100% go back to Connor for future tech purchases or questions.
It never ceases to amaze me how well I get treated at Best Buy.
First, this store is dog friendly (we asked permission first) which made things easy as we wouldn’t leave our dog on a hot day.
My wife and I went in to consider getting new cellphones and plans. Ben made the decision making process easy even though it didn’t result in an immediate sale. If we could be patient for a few weeks, Ben advised us that the possibility of upcoming better deals would be to our advantage. While cooperate might not like to read this, the customer loyalty garnered from service like this is not to be underestimated.
Thank you Ben! We will be back soon to make...read full review
Just wanted to give an extreme thank you to the employees at this location.
Specially carol, saby, Jackson and Riley.
Each and every single one of them went above and beyond to make our shopping experience easy, fast, comfortable and welcoming.
Being treated with so much love and respect from employes that have never seen me before 100% made this Best Buy by #1 stop for any future purchases.