About ROBINSON | Lighting & Bath Showroom
ROBINSON | Lighting & Bath Showroom is a well-known business that provides excellent customer service and design expertise. Customers praise the team's attention to detail, professionalism, and genuine partnership in design. The showroom offers a wide range of options for renovations, including kid-friendly bathroom fixtures. Staff members are highly knowledgeable and helpful, often going above and beyond to find the right solutions. Customers consistently recommend ROBINSON for its outstanding service and design excellence. The showroom has received positive reviews from recent customers. One customer had an issue with a bidet purchase, but the staff members Amir and Jared made the return and replacement process easy, demonstrating their dedication to customer service. Another customer, Ron Saw, was praised for his helpful, kind, and approachable manner while assisting with the selection of multiple light fixtures. The customer felt Ron took the time to explain the options thoroughly without rushing them. A third customer, Carl, was also commended for his excellent customer service at the Vancouver location, going above and beyond to help with the finishing touches on a renovation.
I had a wonderful experience at Robinson Lighting from start to finish. It all began with my initial phone call with Merilee, who was incredibly helpful and professional. When I visited the store, I was greeted with a warm and inviting reception. The space is curated beautifully, feeling far more akin to a high-end art gallery than a mere retail establishment.
I purchased a Trapini light for my dining room and a Pescara light for my kitchen. I am very pleased with my purchases and with the outstanding service provided by Merilee. I highly recommend Robinson Lighting!
We ordered all our bathroom fixtures and a tub from ROBINSON Lighting & Bath for our townhome renovation, and Amir was incredibly helpful and efficient throughout the entire process. We accidentally measured the tub incorrectly and needed to switch to a larger size after the original was already being shipped. They took it back without any issues, and Amir arranged for the correct tub to be delivered the very next day! Super-fast, efficient, and amazing customer service. Highly recommend!
I’ve worked with Jun Chu at Robinson Lighting a few times now, and every experience has been great. Jun is very knowledgeable and has always taken the time to make sure the products we choose will work well in our space. Whenever we’ve had questions, Jun has been quick to respond by email, which has made the whole purchasing process easy and convenient.
We really appreciate the excellent customer service, honest advice, and attention to detail throughout the process. We’d happily recommend Jun to anyone looking for lighting and will definitely be back for future projects.