Dec 2016
(I'm giving two stars - the extra one is only for the staff who - when you can actually get them - are very friendly... except for that lazy guy, Shaq, who thankfully doesn't work there anymore). Remember the good old days when gas stations had ringer hoses? You would think that with the modern technology and sensor capabilities, it wouldn't be rocket science to manage to get a worker out of the building to help you pump the gas. I've stopped counting how many times I've tried to get gas from the station at 54th Ave. and Kerr Street in Vancouver and given up and left because no one came outside. I've even seen staff watch me pull up and then they turn around and carry-on chatting with their coworker. I have stupidly kept trying, only it's conveniently located for me. After sitting for a few minutes, I'm quite happy to leave and spend my money elsewhere (ironically I was going to apply for PetroCan credit card, but I won't be now). Today I did an experiment and waited for 10 minutes. Apparently there was only one guy working the pumps and he was busy with the propane service. When a company is routinely understaffed, that tells me one thing - that that company is being cheapskates and does not care about the customer. I'm done with this place.

