About NOVUS Glass Vancouver
NOVUS Glass Vancouver is a leading windshield repair company that specializes in fixing chips and cracks using innovative technology. Their team of highly trained technicians can repair cracks up to 12 inches long, saving customers the cost of a full windshield replacement. Customers consistently praise the company for its easy appointment scheduling, professional and friendly staff, and efficient service. The team at NOVUS Glass takes the time to explain options clearly and thoroughly, even when a repair is not possible. They are recognized for their quick turnaround times on window replacements. Recent reviews highlight the top-notch customer service, with prompt responses, thorough follow-up, and honest communication. Many customers note the helpfulness and patience of the staff, who provide expert and fast windshield replacements, often completed within hours. Customers appreciate that NOVUS Glass effectively handles insurance issues and indulges specific requests, such as OEM windscreens. Overall, NOVUS Glass is recommended for its quality work and excellent customer care.
I am so happy that I chose Novus Glass Kitsilano;they had excellent reviews,and for good reason,they indulged me in my wish for an oem windscreen,where other glass shops where dismissive of my request.The initial phone conversation left me reassured that I was getting exactly what I was asking for.
I dropped the car off,and within a couple of hours I was picking it up;the Novus Glass office staff were very knowledgeable and friendly,they liaised with ICBC to make the whole claim procedure a piece of cake.
Next time a need a windscreen,I will be taking it to Novus Glass Kitsilano!
I dropped by expecting them to tell me my stone chip with a small crack is not repairable. They worked on it right away and I got my car back in 30min. Very happy customer. Thank you.
Everything about getting my windshield replaced at Novus was easy. They filed my insurance claim on my behalf in advance of my appointment, followed up to determine if I have lane assist, drop off and pick up were fast and efficient. And they were empathetic to the frustration of a rock cracking my windshield on a bridge!