I’ve seen several different eye doctors here and they have all be fast, knowledgeable and informative. The rest of the staff is also very lovely and kind, especially Chelsea at the front desk!
November 2025
Both of my kids have AOK lenses with Dr. Chen. We have very good experience over one decade. I take it as ordinary. But what happened last month deserves a google review. My son moves to Ontario this September for schooling. He called me to order a replacement lense for emergency. As our postal service attached by government and private sector, mailing to him will be challenging. Dr. Chen and office team went above and beyond to find one optometry office back at Ontario to set him up for picking up there. It saves a big hassle from me to figure out how to get the lense to him and save a lot of waiting time for him without lenses….. one sentence covers all: this is the... read full review
October 2025
I felt very satisfied throughout my visit at Mt. Pleasant Optometry Centre. The staff is exceptional and I want to give special thanks to Dr. Natalie Wu as she is very professional and informative and takes her time to make sure her patient’s concerns are heard and problems are addressed; Michelle (front desk) is very helpful and courteous; and Azar who helped me pick out the best pair of eyeglasses for me, as she made sure I’m comfortable with the options and gave me enough time to decide. I would definitely recommend this clinic ?.
I’ve seen several different eye doctors here and they have all be fast, knowledgeable and informative. The rest of the staff is also very lovely and kind, especially Chelsea at the front desk!
Both of my kids have AOK lenses with Dr. Chen. We have very good experience over one decade. I take it as ordinary. But what happened last month deserves a google review. My son moves to Ontario this September for schooling. He called me to order a replacement lense for emergency. As our postal service attached by government and private sector, mailing to him will be challenging. Dr. Chen and office team went above and beyond to find one optometry office back at Ontario to set him up for picking up there. It saves a big hassle from me to figure out how to get the lense to him and save a lot of waiting time for him without lenses….. one sentence covers all: this is the... read full review
I felt very satisfied throughout my visit at Mt. Pleasant Optometry Centre. The staff is exceptional and I want to give special thanks to Dr. Natalie Wu as she is very professional and informative and takes her time to make sure her patient’s concerns are heard and problems are addressed; Michelle (front desk) is very helpful and courteous; and Azar who helped me pick out the best pair of eyeglasses for me, as she made sure I’m comfortable with the options and gave me enough time to decide. I would definitely recommend this clinic ?.