My daughters and I had a wonderful experience at Libra Nails. From the relaxing massage chair to the attentive and customer-oriented service, everything was just perfect. My nails were done exactly as I had envisioned, and they checked in several times to make sure everything was to my liking. Both the massage and the nail care were excellent. We will gladly come back again. Thank you for the great experience!
August 2024
Update from Aug 15 I am updating my review and raising my score from 2 to 4 stars, and I’d like to share my experience with Libra after posting my original review. Jenny, the salon manager, reached out to apologize for my dissatisfaction and offered to make amends. She expressed that they value customers' time and feedback, using it as an opportunity to improve their service. Jenny emphasized the importance of maintaining a strong relationship with their customers and expressed a desire to earn my trust again.
They invited me to return and try the service one more time at no expense. I was impressed by how quickly and respectfully they... read full review
August 2024
the do really nice job specially the man named micheal highly recommended for shellac but the downpoints about there is no body speak english fluently their which result in misunderstanding many times and also they do some services without asking first and charge you for the service which you never asked for.
My daughters and I had a wonderful experience at Libra Nails. From the relaxing massage chair to the attentive and customer-oriented service, everything was just perfect. My nails were done exactly as I had envisioned, and they checked in several times to make sure everything was to my liking. Both the massage and the nail care were excellent. We will gladly come back again. Thank you for the great experience!
Update from Aug 15
I am updating my review and raising my score from 2 to 4 stars, and I’d like to share my experience with Libra after posting my original review. Jenny, the salon manager, reached out to apologize for my dissatisfaction and offered to make amends. She expressed that they value customers' time and feedback, using it as an opportunity to improve their service. Jenny emphasized the importance of maintaining a strong relationship with their customers and expressed a desire to earn my trust again.
They invited me to return and try the service one more time at no expense. I was impressed by how quickly and respectfully they... read full review
the do really nice job specially the man named micheal highly recommended for shellac but the downpoints about there is no body speak english fluently their which result in misunderstanding many times and also they do some services without asking first and charge you for the service which you never asked for.