This review is long overdue but Mark was brilliant to deal with back in December just before Christmas. I explained that I would be leaving the country soon so I didn't want to pour money into my old beat-down truck if it wasn't worth fixing (starter motor had oil leak plus many many other issues, I took very bad care of the vehicle). Mark gave me honest advice and the team tried various things to help me in my situation and gave me a very fair price for their efforts. Especially as they were due to close for Christmas break they were able to make time for me and I can't thank them enough. Sorry it took so long for me to write the review but good guys deserve the praise.… read full review
About Granville Auto Service & Repair
Granville Auto Service & Repair is a trusted auto repair shop serving Vancouver, Richmond, and Burnaby, BC. They specialize in auto repairs, brake services, and auto maintenance. Customers praise the shop for its friendly and professional staff, including Mark and his mechanic team. Reviewers highlight the team's honesty and clear communication when explaining car issues and providing repair solutions. The shop is known for offering reasonable prices and going the extra mile to ensure customer satisfaction. One customer appreciated the team's vigilance in identifying a safety issue with their tires and providing advice on finding a replacement, even though it meant not completing the tire change. Mark and his team do good work. They have fair prices and don’t try to upsell. They take the time to explain the work needed. They are open on weekends, which is a huge plus. Granville Auto is a trustworthy auto shop. They have fulfilled vehicle needs every time, and the work they put into cars is spotless. The shop is welcoming and accommodating. They are quick to respond all the time. They are reliable mechanics. They serviced a car right there after diesel was put in the tank. They can be trusted to price fairly, and always let you know when a more intensive fix isn’t needed.
Reviews
My old pickup truck had an overheating issue that another shop misdiagnosed and then attempted to repair but failed. After getting my truck back along with a refund, I took the truck to Mark so he could have a look at it. He properly diagnosed the issue while keeping me informed every step of the way. All options were discussed for the repair and after I gave the green light it was done and the truck runs perfect now. Very friendly staff and good honest affordable service. Would highly recommend to anyone.
The manager at Granville auto was friendly and helpful. Mark help me check my tires before heading to work, I was glad he was there early in the morning.
He found a nail on my tire, thankfully, the nail did not go thru and manage to remove it. No charge!
Awesome service!
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Hours
Location
2643 No 5 Road, Vancouver, BC V6X 2S8
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