Flexstone Coatings is recognized as the leading provider of 100% seamless waterproof deck, concrete, and flat roof coatings in Canada. The company offers a superior product that is applied directly to the building's substrate, ensuring a continuous watertight seal without seams that prevents water from causing damage over time. Customers have shared positive experiences with the Flexstone product, particularly appreciating its durability and aesthetic appeal.
The Flexstone Coatings team provides extensive materials and installation instructions, as well as helpful customer service. Reviewers have praised the company's exceptional customer care, with one customer describing the experience as "a joy to deal with this company." Another customer, who had never undertaken a project of this scale before, expressed that the Flexstone team "went above and beyond" to assist them throughout the process.
DIY installations have been a popular choice among Flexstone customers, who have found the process manageable with the right preparation and support. Reviewers have highlighted the availability of detailed instructional videos and PDF files, making it easy for first-time users to understand and follow the steps. One customer, who recently rebuilt their deck, was "blown away by the high-quality results" they were able to achieve as a DIY homeowner.
Overall, Flexstone Coatings stands out for its exceptional customer service, effective products, and support for DIY enthusiasts, leading to a high level of customer satisfaction and recommendations.
I am so happy i chose this Product for my houseboat renovation project! I had to do the upper and lower decks in stages, and in adverse weather conditions, making the overall project fairly challenging. This Product however is extremely forgiving and i am thrilled with the final outcome! A special mention goes out to Rick at Flexstones, whom was incredibly patient and always answered his phone/email with my many questions! This company and Team are great!
A fantastic product! Love it.
Dealing with Flexstone was an excellent experience. Other reviews and the honest advice from the Flexstones team lead me to install myself. Rick was genuinely concerned with a successful outcome and dedicated to making sure it went smoothly. Great advice and unlimited support all the way from planning to application left us feeling confident. We had to buy more than needed but this allowed us to do a trial run on an extra sheet of plywood. If you're a reasonably experienced DIY-type, this product is made for you. No need for torching or for seam welding. Videos available online plus the included coaching from the team at Flexstones will prepare you. We had to wait for… read full review
I have had such excellent customer service from Ken!!! I have emailed and called many times this week and every time he was so happy to help me. Never done a big project like this before and he has gone above and beyond for me!! Highly recommend!!!
1230 West 75th Avenue, Vancouver, BC V6P 3G8
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