About Flexstone Coatings
Reviews for Flexstone Coatings
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Flexstone Coatings is recognized as the leading provider of 100% seamless waterproof deck, concrete, and flat roof coatings in Canada. The company offers a superior product that is applied directly to the building's substrate, ensuring a continuous watertight seal without seams that prevents water from causing damage over time. Customers have shared positive experiences with the Flexstone product, particularly appreciating its durability and aesthetic appeal. The Flexstone Coatings team provides extensive materials and installation instructions, as well as helpful customer service. Reviewers have praised the company's exceptional customer care, with one customer describing the experience as "a joy to deal with this company." Another customer, who had never undertaken a project of this scale before, expressed that the Flexstone team "went above and beyond" to assist them throughout the process. DIY installations have been a popular choice among Flexstone customers, who have found the process manageable with the right preparation and support. Reviewers have highlighted the availability of detailed instructional videos and PDF files, making it easy for first-time users to understand and follow the steps. One customer, who recently rebuilt their deck, was "blown away by the high-quality results" they were able to achieve as a DIY homeowner. Overall, Flexstone Coatings stands out for its exceptional customer service, effective products, and support for DIY enthusiasts, leading to a high level of customer satisfaction and recommendations.
I have had such excellent customer service from Ken!!! I have emailed and called many times this week and every time he was so happy to help me. Never done a big project like this before and he has gone above and beyond for me!! Highly recommend!!!
I recently had to rebuild my deck and I decided to go with Flexstone Coatings. I did the installation myself. If you used a brush and a drill before without hurting yourself, you can do this with ease. I am blown away by the high quality results that are achievable as a DIY home owner. There are a couple key futures that stand out for me regarding this product.
First, there are no seams when compared to vinyl. It is much thicker too, which translates to higher durability.
Second, potential future damage can be fixed without big visible patches.
Third, their customer service is excellent. An unexpected rain hit the basecoat and I had a concern. In the matter of...read full review
We needed a waterproofing product for our deck which is also serving as a flat roof over an addition and Flexstone was the perfect option. Upon enquiring, Ken immediately got a hold of us, discussed the product with us, and gave us the support to self install. Because it is serving as a roof, we used extra base product around all of the seams (we’re paranoid), so we reached out again to get more base coat, which led us to Ryan. Ryan was great in assisting us to get us lined up for an additional base pail, but also recommended reaching out to Ken again on additional options as our remaining sq ft was small and not over the addition. Ken came in solid and walked us through...read full review